"Thank you so much for coming on a Sunday and fixing our water problem. Great service when you replaced our well pump and great service when a problem arose! You guys are the best!"
"When you wake up to a trickle of water in the faucets, Griffen comes to the rescue. Steve and Rick are very knowledgeable and passionate about what they do. You get great service at a fair price along with a smile. Can't say enough good things about them and their company"
"I have used Griffen Pump for several years (currently 12 years). They service my family member's homes and several of my clients homes. Since we continue to receive positive feedback, we will continue to use their services."
"They are a family owned business...extremely friendly, professional and efficient. They were very accommodating to my schedule and even took my call on a Sunday evening, arrived within hours. This father-son team communicated with me throughout the entire project, explaining to me what they were doing and why."
"Apparently my well pump decided to quit on the job today. I have known about Griffen pump and seen their trucks around. They were referred to me by a friend and were at my house within the hour of my calling. NOW THAT IS SERVICE. They deduced the well pump was bad as I suspected but checked every other component first to make sure it indeed was the pump. It took a few hours worth of work in the pouring rain but my family has running water now because of Griffens excellence. If something goes wrong and you need a well pump company don't bother calling anyone else but Griffens"
"After living in NYC for the better half of a decade, my husband and I finally bought our first home in Dutchess County. Unfortunately, we also inherited A LOT of issues with the plumbing that we didn't know about. A few weeks ago, our well pump decided to just quit on us without warning. Immediately, my husband called the only number he could find: Griffen Pump Service Inc., located on one of the tanks. They were amazing! We could not have asked for better service. Not only were they very informative, but they were honest and FAIR. There was no price gouging or BS to try and upsell us more expensive equipment, just the straight truth: What we needed and what the cost would be, in addition to the what they would be installing. They even came back to explain everything to us and show us how the new stuff worked. In addition to the pump, we also learned that out water softener was also not working and that we had some issues with our burner and boiler, again, we chose to work with them instead of looking elsewhere. The additional work required, we were given a recommendation and were again so grateful. I know that my husband and I wont be looking for anyone else in the future. Griffen Pump Service will ALWAYS be our first call!"
"I woke up and had no water or water pressure in the house. Called up Griffen, about 6 am right away Steve was helpful, friendly and they were able to come over right away. Came over, knew exactly what the issue was, had a replacement tank on them in the truck, and was able to fix my issue in about 1 hour. Price was better than I expected. Wonderful experience, and overall great people. Would def recommend to anyone. Thank you thank you guys again"
"Woke up with no water today. Griffen Pump Service answered the phone right away, got some basic information, and were requesting our address within a few minutes. Steve Griffen and his associate were here in an hour, had our pump patched up in an hour after that, and offered us a fair price (but no pressure) for a better long-term fix. He was informative and personable, easy to trust, so we went ahead with the bigger job. They were done two hours later and came in under the estimate. Can't say enough about the service from Griffen. Thank you!"
"Steve and the rest of the team were great. We had multiple bids and Griffen was the most knowledgeable and offered a fair price right away. They were extremely professional, did excellent work and were a pleasure to deal with from beginning to end. I do not write reviews often but in an effort to help others you will not be disappointed if you call Griffen."
"Hard to find honest people these days. They were extremely friendly and professional! Took they're time , explained everything about my water system, and when I thought I had a problem, they found we just had extreme condensation that was solved simply by placing a fan. I know for a fact that if it would had been another company, they would've found a list of made up problems. To top it off, they didn't charge me, who does that? Thank you for your honesty!!!!!"
"The Guys were super efficient and knowledgeable. I would highly recommend them."
"My 18 year old well pump was starting to get weak, so it was time for a replacement. I called no less than 4 well companies for advice and estimates. After speaking with Ryan at Griffin Pump Services, it was clear that this was the person I wanted to do business with. He answered all of my questions (and I had many), his pricing was better than the rest, and ultimately the service I was provided was top notch. The crew who replaced my pump was on time, extremely knowledge and very courteous. I would recommend Griffin Pump Service to anyone who needs a well pump replaced!"
"We had our pump replaced along with the wiring and accessories. The work was expertly performed in a timely manner. All Griffen associates were highly professional, courteous and competent. I would give Griffen more than five stars if possible."
"Ryan, the manager was extremely professional and attentive to my horrible explanation of what was going on with my water softener lol. His crew Ronnie and Ricky were the ones that did the job and they too were professional, courteous and efficient since they were in and out in under an hour! Thanks again, great job guys!"