Family-owned and operated since 1997, serving the Hudson Valley with professional, honest water system solutions
At Griffen Pump Service, we understand that water is one of the most essential resources to your home, your business, and everyday life. When there is no water, poor water quality, or a failing wastewater system, everything stops. That is why we take every call seriously and approach every job with urgency, precision, and pride.
For more than 25 years, our family owned and operated company has built its reputation on honesty, professionalism, and doing the job right. Whether we are working in a home or on a commercial property, our standards never change. We deliver dependable solutions and protect the integrity of your water systems.
This legacy began over 40 years ago when Steve Griffen Sr. entered the pump industry in the early 1980s. His work ethic, technical skill, and reputation for integrity earned the trust of homeowners, contractors, and engineers throughout the region. His desire to stand behind his work and put his name on it laid the foundation for Griffen Pump Service.
In 1997, Steve, his wife Toni, and their son Steve Jr. founded Griffen Pump Service with nothing more than a pickup truck, a set of wrenches, and a commitment to serve the Hudson Valley with honesty and unmatched expertise. Over the decades, that commitment has never wavered. Through countless well systems, pump installations, water treatment solutions, and wastewater repairs, the company earned its reputation as one of the most trusted water and wastewater service providers in the region.
Today, the business is proudly led by brothers Steve Jr. and Ryan Griffen, who have taken over day to day operations with the same values their father built the company on. They are tradesmen first, not salesmen. Their approach is simple: no gimmicks, no shortcuts, and no pressure. Every recommendation is based on real world experience, proper system sizing, and what is best for the customer long term.
While technology continues to evolve, their mission remains unchanged: to carry the legacy forward, raise the standard of service, and deliver dependable water and wastewater solutions throughout the Hudson Valley.
When it comes to your water, our name is on the line—and we take that personally.
Family Business
Established
Years Combined
Experience
When you choose Griffen Pump Service, you're choosing a company that stands behind its work with integrity, professionalism, and a genuine commitment to your satisfaction.
We believe in transparency. Our technicians provide honest assessments and will only recommend services you actually need. We won't upsell you on products or services that don't make sense for your situation. If a repair is more cost-effective than a replacement, we'll tell you.
When you have a water emergency, you need help fast. Our team prioritizes emergency calls and strives to respond as quickly as possible. We keep our service trucks fully stocked with common parts to minimize return trips and get your water flowing again sooner.
Every job we do, we do right. Our technicians are trained, licensed, and insured. We use quality parts and follow industry best practices to ensure lasting solutions. When we complete a job, we stand behind our work.
We believe informed customers make better decisions. We take the time to explain your system, discuss your options, and answer your questions. Understanding your well pump or water filtration system helps you maintain it properly and avoid problems.
As a family-owned business deeply rooted in the Hudson Valley, we believe in supporting our community. We're proud to serve not just as your water system experts, but as your neighbors. We participate in local events, support community organizations, and strive to make our region a better place to live and work.
When you call Griffen Pump Service, you're not just another customer—you're part of our community. We treat every job, whether a simple repair or a complete system installation, with the same care and attention we'd give to our own homes.
"Adam and his assistant were very professional, knowledgeable, friendly and were able to replace my water pressure tank mid-morning on a Saturday, after I called late Friday evening."
— Margie Ortiz
"Griffen pump is the absolute best bar none. They take care of me like family. Fast response, total pros I will never call anyone else."
— Billy Mills
The principles that guide everything we do
We provide transparent recommendations and only suggest solutions you truly need. No hidden fees or unnecessary upsells—just honest, straightforward advice.
Our licensed and insured technicians bring decades of expertise to every job, ensuring quality workmanship and reliable results you can count on.
As a family-owned business, we treat every customer like part of our family. We're invested in your satisfaction and long-term peace of mind.
Water emergencies can't wait. We're available 24/7 for urgent issues, providing same-day service when you need it most.
We know the Hudson Valley inside and out. Our local knowledge helps us address region-specific water system challenges effectively.
From well pumps to wastewater systems and water filtration, we handle all your water system needs with one trusted provider.
Contact us today for honest, professional water system services backed by decades of experience